FAQs

PRESS ON NAILS

How do I know the size I need?
You can refer to our sizing chart to measure your nails or to find your perfect fit, purchase our Sample Sizing Pack to ensure accurate sizing. 

 

If you are unsure about measuring,please do not guess. Order a sample sizing kit to ensure perfect sizing.

 

We are not responsible for wrong sizing. No refunds will be issued.

 

What are the shape/length options?
We have many options.

 

On each set/design, there will be a drop down for "style" where you are able to select your desired shape and length.

 

To view our shape and length options visit or Shape and Size Guide.

 

What comes with my nails?
All nail orders come with 1 prep kit which includes a mini nail file, cuticle pusher, alcohol prep pad, glue, and application instructions.

 

If you order multiple sets in one order, you may need to purchase an extra kit. Click here to purchase.

 

If you are interested in glue tabs, they are available to purchase on our website. Click here to purchase.

 

How long do the nails stay on?
It depends on a couple factors how well you prep your natural nails before application, how rough you are on your hands/nails, and your choice of adhesive. Our recommended adhesive is KDS glue which can be purchased on our site. Click here to purchase.

 

With nail glue, for about 1 to 3 weeks.

 

With nails tabs you can wear them for a few days or a hours.

 

We include instructions with every order.

 

Nail tabs do not come with your order and are available to purchase through our website. Click here to purchase.

 

I am worried that my nails are going to pop off. Is there any way I can avoid this?
Make sure to follow our Nail Prep Instructions included with your order. This step is key to longer wear.

 

You can also try using both adhesive tabs and nail glue together. Follow the nail prep instructions included with your order and apply the nail tabs. Then apply nail glue over the tabs or on the back of the nail. Press and hold the nails in place for a few seconds. The dual combo allows longer wear time.

 

The use of a nail primer and/or dehydrator before applying a quality nail glue will make the press ons adhere with the strongest bond. These are the same steps used in a salon before acrylic application and are great if you have more oily skin. 

 

Are the nails reusable?
Yes. The use of nail tabs will make the nails reusable.

 

For those that prefer nail glue, I suggest purchasing an inexpensive electric nail file to gently buff away any built up glue on the back of the nails and give you more wears.

 

What if the nails I purchased don't fit?
Due to the handmade nature of our product, we are not held responsible if the wrong size is ordered.

 

We strongly recommend and have sample sizing packs available and a size guide to help you can find the perfect fit.

 

What if I chose the wrong style/shape?
Due to the handmade nature of our product we are not held responsible if the wrong style/shape is ordered. Please make sure to double check your order.

 

If by chance you chose the wrong style/shape/size, email us immediately at pressedmystique@gmail.com. Once your item has been marked shipped, no changes can be made.

 

Why was my order cancelled?
There are a few reasons why your order was cancelled.

 

1. Failure to provide sizing/color information.

 

We will send you multiple emails within 24 hours of your purchase requesting your information. After 24 hours, if no response is received, your order will be cancelled.

 

2. Failure to confirm order details. 

 

After your order has been placed. You may receive an email from pressedmystique@gmail.com asking you to confirm your order details. If no response is received within 24 hours of your purchase, your order will be cancelled.

 

3. Your address could not be verified by the shipping system. 

 

If your address cannot be confirmed, we cannot process your order. Your order order will be cancelled.

 

4. Any order(s) that come through our system and has been marked as “Fraud Alert” by Shopify or PayPal, will automatically cancel and refund your order. 

 

Are the nails strong?

Yes, our nails are gel tips. In addition, they are made with at least 6 coats of gel polish.

 

Do you offer custom designs?

We do! If you have a concept in mind or would like us to recreate something you saw on instagram, pinterest, ie just fill out the contact us form so we can chat ideas. 

 

Please include in your message design ideas with shape & length preference. If you have pictures, you can send them to us when we reply. Please be sure to include your name and that you have submitted a contact us form.

 

Once we get in contact with you and arrange all details for your custom designed press on nails we will send you an invoice. Payment must be made within 24 hours. Once payment has been made, we will start your order.

 

**Please note that not every idea or design fits our design style. So we may decline if its not something we can't see doing. For recreations, we may ask if its ok to put a twist on the design to make it more our own. 

 

How many nails come in each set?
All sets come with 10 nails in the size you select. 

 

 

Do you offer press on sets of 12 or 24?
At this time, no, all press on sets come with 10 nails. 

 

DECALS

 

How do you apply the decals?
Recommended steps:

 

**Decals are best applied over colored base.**

 

1. Appy gel base coat and color per usual. Cure.

 

2. Repeat a layer of base coat or foil transfer gel. Cure.

 

3. Select and cut out decal.

 

4. Dip the decal into water for 10 to 20 seconds.

 

5. Gently Slide the decal from the backing.

 

6. Carefully dab off the excess water from both sides of the decal.

 

7. Apply decal to cured tacky layer (I find the best result over a cured base coat of gel or foil transfer gel) and align the decal to the cuticle.

 

8. Very gently smooth the sides of the decal. Do no apply too much pressure when smoothing or the integrity of the decal will be compromised. The less touch the better.

 

9. If there is any excess decal at the sides/ cuticle or tip use a file to files the sides off or you can used an acetone dipped brush to break it away.

 

10. Seal design by applying another coat of base coat gel polish over the decal paying close attention to the sides and free edge. Cure. 

 

*Pro Tip* If you would like to encapsulate decal with acrylic you will need to apply a gel layer fist or the monomer will cause the decal to bleed.

 

11. Top coat. Cure. Buff nail until smooth (you don’t want to have any edges lifted). Apply final top coat.

 

The decal keeps
sliding on the nail, it won't stick. What can I do?
Applying a gel base coat or a foil transfer gel over the color will help the decal stay in place while you smooth it out. Also, make sure the decal isnt so wet Lightly tap the decal on a lint free wipe or paper towel to soak up the water.

 

I've soaked for the recommended time but the decal isn’t sliding of the back, what should I do? The finish used to seal decals can bond differently depending on the temperature and humidity at the time of spraying. If you have difficulty sliding the decal off, try soaking or 20 more seconds to see if this helps.

 

If you are still having issues simply use tweezers gently lift the decal from the backing.

 

My decal is splitting when I smooth it out, why?

Decals are very fragile. It is very important that you don’t over handle to decal. The layer you work with is very fine film so require careful handling to reduce the chance of distorting, splitting, or over stretching the decal. Using a high tack base coat before applying will reduce the need to over handle.

It is also best to cut the roughs hape required for the nail too help reduce the amount of smoothing.

 

Can I use acrylic or hard gel with the decals?
Yes. We recommend applying a layer of gel over the decal (cure then buff) to prevent bleeding from the monomer touching the decal.

 

I used acrylic to seal the decal but the design has bled. What did I do wrong?The monomer used with acrylic powder will break the decal down. To encapsulate with acrylic ensure you are sealing the decal with a cured layer of gel before adding acrylic.

 

Do the decals fit on short nails?
Our regular size decals are made for medium to long nails. However, our decals will fit on short nails perfectly fine if you don't mind cropping out some of the image.

GENERAL

How long will it take to ship my order?
All nails are hand made and made to order soley by Vanessa aka @mystiquebyv. 

 

Please allow 5 to 10 business days for processing and shipping.

 

Press On Nail Processing: 
Up to 7 business days. THIS IS JUST AN ESTIMATE. Due to the handmade nature, we do not guarantee that your order will be shipped within this time frame as processing is based on order volume. Please know that all orders are very important to me and I work as diligently as possible to get every order out as quick as possible. All orders are fulfilled in the order they were received.

 

Decal Processing:
1 to 5 Business Days

 

Sample Sizing Kit Processing:
1 to 5 Business Days

 

Shipping:

 

*PLEASE NOTE THAT THERE ARE UNCONTROLLABLE DELAYS TO SHIPPING TIMESCALES WORLDWIDE DUE TO CORONAVIRUS*

 

USPS First Class Mail: 3-5 Business Days

USPS Priority Mail: 1-3 Business Days

USPS Priority Express: 1 Business Day 

*PLEASE BE ADVISED CHOOSING EXPRESS SHIPPING DOES NOT SPEED UP PROCESSING TIME.*

 

Do you ship internationally?

At this time, no.
  
Do you offer Expedited Shipping?
We do offer expedited shipping. You are able to choose option when completing your order. Please be advised expedited shipping does not speed up your order processing time. For updated processing time, please add or Rush Order option to your cart or click here.

 

My package has been returned to you, how can I get it reshipped?
If your tracking shows the parcel has been returned, please email us at pressedmystique@gmail.com to confirm your package has been returned. Returned packages will incur reshipping charge.

 

We are not responsible for your package being returned, due to the handmade nature of our product, no refunds will be issued.
  
My package was marked as Delivered by USPS but I didn’t receive it.  
Once a package has been picked up by USPS and the tracking number associated to the order has been updated, Pressed Mystique hands over any and all accountability for shipping, transit, and delivery. 

 

Pressed Mystique assumes no responsibility for lost or missing packages and is not required to issue refunds or replacements on these orders.

 

If your order was marked as “delivered” by USPS and it’s missing; check with your neighbors in case the package was delivered to the wrong address by mistake or contact your local post office. You may also file a claim directly with USPS at
http://www.usps.com/help/claims.htm

Do you accept cancellations, returns, or exchanges?
ALL SALES ARE FINAL. Due to the nature of our custom handmade products, we do not accept returns or make any exchanges.

 

**Please read all information listed under the item description before ordering. Be aware of our creation time and make sure you size your nails correctly as we are not held responsible if the wrong size is ordered.

 

Also, double check shipping information before checking out. If there’s an apartment, suite or unit number make sure you enter it to avoid a Return To Sender issue.